This training introduces participants to the main concepts related to conflict management. Participants will learn what conflict is, different strategies to deal with it, and how conflict develops. They will also learn what skills are needed to handle conflict successfully and principles of conflict resolution.

  1. - What Is Conflict?

  2. - Managing Conflict

  3. - Skills You Need to Manage Conflict

  4. - Conflict Resolution

  • $50.00
  • 2 Hours | Online | Self-paced
  • Progress to employment | PBAS
  • Completion certificate
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